Handling

SERVICES TO PASSENGERS

 

We guarantee the comfort and security of our passengers, from their arrival at the airport until their departure. Our professional team provides the following services:

  • Ticket desk
  • Check-in and boarding
  • Flight arrival and connections
  • Baggage assistance / Lost & Found
  • Services to special passengers and VIP services

FLIGHT OPERATIONS

 

We provide trust services, with a specific technical training in the following areas:

  • Crew briefing
  • Communication between Cockpit and Control Tower
  • Centralized Load Planning and Transfer
  • Ramp Supervision
  • ULD Control
  • Bunkering Supervision
  • Catering and Cleaning Services

RAMP SERVICES

 

At all times, we guarantee maximum efficiency and security regardless of the remaining time before next aircraft departure:

  • Aircraft loading / unloading
  • Baggage sorting and transportation
  • Cabin cleaning
  • Crew transportation
  • Apron Bus
  • Ground Power Unit (GPU), aircraft push-back, Air Starter (ASU)
  • Management of Unit Loading Device (ULD)
  • Toilet and water servicing
  • De-icing / Anti-icing
  • Main Deck platform lift

SPECIAL SERVICES

 
  • Crew transportation
  • Baggage Services (lost & found)
  • Call Center
  • LZ Warehouse
  • Baggage distribution
  • Baggage repair or substitution
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